Duelbits — Withdrawal stuck

Requested $2,400 in BTC on Sep 3 after a good slots run. It's been 'awaiting approval' for four days. Live chat keeps telling me to wait 24 more hours, then the same thing the next day. Account is fully verified since March.

Case accepted. We've put it into our Duelbits channel with your timeline and the verification date attached, and asked two specific questions: which queue the withdrawal is sitting in, and whether anything on the account is blocking it. Response window runs to Sep 11.

The withdrawal is held in a payments-provider batch, not on the account. The provider had a BTC settlement backlog over the weekend. Nothing is flagged on this player's account and the amount is approved on our side.

Confirmed with the player that the funds still haven't landed. We've asked Duelbits to either release it through an alternative rail or give a dated commitment. This one stays open until the coins move — a provider backlog is an explanation, not a resolution.